Customer Service Manager

I remember receiving my first-ever cookbook as a primary school child from my parents — it was a treasured gift that sparked a lifelong love of food and a passion for cooking. I still have that book, tucked away at my family home.

I’m a creative at heart with a background in design, I love being in nature and connecting with people. The Healthy Eating Clinic supported me early in my parenting journey, when I was navigating life with a fussy toddler. Their guidance empowered me to set healthy boundaries around food, which helped our whole family transition to a mostly plant-based lifestyle. Now, it’s a privilege to be part of such an amazing team and to support our wonderful clients.

You’ll find me behind the front desk, working to make sure everything runs smoothly — and I’m always up for a friendly chat.

Q&A with Mel:

What’s your favourite food?

Chocolate! After working for ten years with an Australian company that specialises in handcrafted chocolate, you’d think I’d have had my fill… but I still absolutely love it. I’m always up for a small indulgence!

What’s your favourite cooking method?

I love a slow, indulgent cooking experience — preparing a meal with a loved one, music playing, chopping and stirring something delicious that takes time. For me, it’s about the experience and the joy of sharing a meal with people I care about.

How did you become interested in nutrition?

I’ve always loved food and cooking — and I’ve also had a fascination with human biology. Over the years, I’ve managed allergies and dietary preferences, and through it all, I’ve found our relationship with food to be such an interesting and evolving journey.

What’s your superpower?

Staying calm and kind under pressure — and always finding a way to make people feel heard and supported.

5 organisation tips that help you eat well:

  1. Plan dinners ahead of time. We have a collection of go-to recipes we rotate through during busy weeks. Having a plan helps us stay on track with nutritious meals even when life gets hectic.
  2. Pack lunches the night before. Mornings aren’t my thing, so I always make sure we prep lunches in advance to avoid grabbing something rushed (or forgetting entirely!).
  3. Try new recipes — and involve the kids. It keeps things fresh and exciting, and it’s a great way to discover new family favourites.
  4. Keep allergy-friendly staples on hand. This makes it easier to stick to what works for my body and avoid foods that don’t agree with me.
  5. Stay hydrated. Drinking water helps curb mindless snacking and keeps me feeling good throughout the day.