Our customer service team will join on the video 5 mins prior to the start time to make sure you connect smoothly with your dietitian. If you can’t get the video working by the start of your consultation, call the Clinic on (02) 6174 4663 and we can help get you connected. You can also check out our ‘how to’ guide here.

If the technology does not cooperate, you can resume your consultation over the phone and your dietitian will email any resources or recommendations to you.